Terms of Service
Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing or using GenContent's services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.
2. Service Description
GenContent provides media conversion services including but not limited to:
- Video to audio conversion
- Media to SRT subtitle generation
- Audio/video to text transcription
3. User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for:
- Maintaining the security of your account
- All activities that occur under your account
- Keeping your password secure
- Notifying us immediately of any unauthorized use
4. Service Usage and Limitations
- Free accounts have limited daily conversions
- Files are automatically deleted after 24 hours
- Maximum file size: 4GB per upload
- Supported file formats as specified in our documentation
5. Payment Terms
For paid services:
- All prices are in USD unless otherwise stated
- Credits are non-refundable once used
- We reserve the right to modify pricing with notice
- Failed conversions are automatically refunded
6. User Content
You retain all rights to your content. By using our services, you:
- Warrant that you have the right to use and upload the content
- Grant us permission to process your content for conversion
- Understand that we do not claim ownership of your content
7. Prohibited Uses
You may not use our services for:
- Illegal or unauthorized purposes
- Distributing malware or harmful code
- Interfering with service operation
- Violating intellectual property rights
8. Service Availability
We strive for 24/7 availability but do not guarantee uninterrupted service. We reserve the right to:
- Modify or discontinue services
- Perform maintenance with notice
- Limit service availability in certain regions
9. Limitation of Liability
GenContent is not liable for:
- Data loss or corruption
- Service interruptions
- Indirect or consequential damages
- Third-party actions
10. Changes to Terms
We may modify these terms at any time. Continued use of our services after changes constitutes acceptance of new terms.
11. Contact Information
For questions about these Terms of Service, please contact us at:
- Email: [email protected]
- Website: www.gencontent.net
Last Updated: December 2023